türkçe
العربيه
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Distance purchase and sale agreement
Primary information
Article 1 Seller Information
Article 1.1 – Seller
Trade name: ProDropship platform
ZÜHRE E-TİCARET VE İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ: Legal name of the company
Temelli apt, Molla gurani mah. Turgut Ozal cad no50daire 6, 34094 Address: Fatih / Istanbul
Phone: 00905073361016
Article 1.2 - Buyer
A person who is a member of the Pro Dropship platform website as a customer. The address and contact information used when registering are taken as the legal basis and capacity to represent the client
Article 2 Service features subject to sale or subscription
The main features of the services in the Pro Dropship platform are located on the service page and the rest of the related pages. You can review the main features of the service during purchase or subscription.
The prices listed and announced on the platform are the selling or subscription price. Advertised prices and promises are valid until updated and changed. Prices announced periodically are valid until the end of the specified period.
The service consists of the type of package, features, brand (domain) / demo, category or specialization of the products, serial number, selling price, payment method, and information at the time of completing the order.
The package costs will be paid in advance upon request and before you receive the service. Upon payment and verification, the service will be prepared and delivered to you immediately, according to the time mentioned, which is between 24 and 72 hours from the time of request, depending on the intensity of requests at the time.
Article 3 General Provisions
3.1) The Buyer declares that he has read and informed of the basic characteristics, selling price and method of payment for the service subject to the contract on the Pro Dropship platform website and the preliminary information about the delivery and has provided the necessary confirmation in the electronic environment.
the buyer; By confirming this initial information electronically, the address required to be given to the buyer by the seller before concluding contracts remotely, the basic features of the requested service, the price of the service including taxes, and payment and delivery information are confirmed correctly and complete. Upon purchase, the purchase or subscription contract is sent. You will be sent via email as soon as the payment process is successful
3.2) The service subject to the contract must be delivered to the buyer or the person / organization at the email indicated by the buyer during the period indicated in the initial information on the website depending on the distance of the buyer’s place of residence to the company’s headquarters and the platform, provided that the delivery period does not exceed a maximum of 30 days in In the event of technical problems or great pressure on customers, and if the delivery time exceeds this limit, the buyer has the right to recover the money in full without any decrease.
3.4) The Seller is responsible for delivering the service subject to the contract properly and completely, in accordance with the qualifications specified in the order and with the warranty documents and user manuals, if any.
3.5) The Seller may provide a different service of equal quality and price by informing the Buyer before the expiration of the legally binding time of 30 days in order to replace the service with another and obtaining his express approval.
3.6) If the Seller fails to fulfill his obligations under the Contract in the event of the impossibility of performing the service subject to the order, he shall notify the Consumer before the expiration of the performance obligation arising from the Contract and return the total price to the Buyer within a period of 10 days.
3.7) For delivery of the Service, this initial information form must be confirmed electronically. If the price of the service is not paid for any reason or is canceled in the bank records, the seller is considered released from the obligation to deliver the service.
3.8) If the relevant bank or financial institution does not pay the price of the Service to the Seller due to unfair or illegal use of the Buyer’s credit card by unauthorized persons after delivery of the Service, which is not caused by the fault of the Buyer, the Buyer is obligated to return the Service to the Seller within 3 days, provided that it is delivered to the platform. If he does not do so, the costs of filing a lawsuit to recover the money and the accompanying attorney costs return to the buyer.
3.9) If the seller is unable to deliver the service subject to the contract within the prescribed period due to force majeure or exceptional circumstances such as technical problems faced by the platform that prevent the implementation of the service, the seller is obligated to notify the buyer. In this case, the Buyer may exercise his rights to cancel the order, replace the service subject to the contract with an equivalent, if any, or postpone the delivery period until the disruption situation is eliminated. If the buyer cancels the order, the amount paid will be paid to him in cash and in full within 10 days. In the case of payments made by the Buyer by credit card, the service amount will be returned to the relevant bank within 7 days after cancellation of the order by the Buyer. Since the reflection of this amount on the Buyer's accounts after returning to the bank is entirely linked to the banking transaction process, the Buyer already accepts that it will not be possible for the Seller to intervene in any way due to possible delays and that it may take an average of 2 to 3 weeks for the amount to be reflected. Which is returned to the credit card by the seller by the bank to the buyer's account.
Article 4 Right of withdrawal
the buyer; In remote contracts related to the sale and subscription of services, the buyer can use the right to withdraw from the contract by refusing the service within an hour from the time of purchase or subscription to the Pro Dropship platform without incurring any legal and criminal liability and without any justification. In the case of remote contracts for the provision of services, this period begins from the date of signing the contract. Before the expiration of the right of withdrawal, the right of withdrawal cannot be used in service contracts that have entered into force to perform the service with the consent of the consumer. The costs arising from the use of the right of withdrawal belong to the seller.
In order to exercise the right of withdrawal, the platform must be notified in writing by registered mail, email, or WhatsApp with the purchase receipt within the hour period, and the platform must not have already begun implementing the service.
b) return form,
First, the seller is obligated to return the total price paid by the buyer within 24 hours at most after receiving the withdrawal notice from the customer and the buyer.
Secondly, the refund fees will be covered when submitting a withdrawal request by the seller in bank transfer payments and the buyer in bank card payments.
Article 5: Services from which the right of withdrawal cannot be exercised
It is not possible to withdraw from the subscription contract for dropshipping products under any clause, and if you do not want to continue subscribing to the dropshipping service, you can stop paying the subscription for the following month, and we, in turn, will grant access permissions to the XML link to the products that we provided to you via email.
In carrying out this preliminary information, consumer arbitration committees and consumer courts are authorized at the place where the buyer purchases the goods or services and where his residence is located up to the value declared by the Ministry of Industry and Trade.
The seller may submit his requests regarding his complaints and objections to the Consumer Problems Arbitration Committee or the Consumer Court at the place where he/she purchases goods or services within the monetary limits determined by the Ministry of Industry and Trade of the Republic of Turkey in December of each year or where he/she resides. Information regarding the cash limit is as follows:
As of 1/1/2012:
a) The minimum monetary limit in Paragraphs 5 and 6 of Article 22 amended by the Consumer Protection Law No. 4077 that there will be evidence in higher courts or consumer courts that the decisions of arbitration panels in consumer problems will be binding is TL 1,161.67,
b) In the third paragraph of Article 5 of the Executive Regulations regarding arbitration committees for consumer problems published in the Official Gazette dated 1/8/2003 and No. 25186, the minimum monetary requirement and authority of regional arbitration committees operating in provinces with an urban status to deal with disputes is one Turkish lira. 3,032.65.
This preliminary information is provided for business purposes.